Terms and Conditions

Terms and Conditions

Welcome to Will Bradshaw Photography. By engaging our services, you agree to the following terms and conditions. These terms are designed to clarify expectations and protect both parties throughout the duration of our collaboration.

1. Business Details

Will Bradshaw Photography is operated by Will Bradshaw. You can contact us at info@willbradshawphotography.com or on 07546 533410.

2. Services Provided

We offer professional photography and video services, including product photography, corporate event photography, headshots, and video/podcast production. The scope of work will be outlined and agreed upon prior to the project commencement.

3. Pricing

All prices stated on our website are provided as a guide only and may vary depending on the specific requirements of your project. A full, detailed quotation will be provided before any work begins, and will state clearly whether prices include or exclude VAT. Pricing adjustments may occur due to additional requests, location requirements, or changes in project scope.

4. Booking and Payment

  • A booking fee of £60 or 25% whichever is greater (non-refundable) may be required to secure your session or project date.
  • Full payment is due on completion of the project or within 7 days of receiving the final invoice.

5. Your Right to Cancel (Consumers)

If you are booking as a private individual (rather than a business) and this contract is agreed at a distance (e.g. online or by phone) or away from our business premises, you normally have a legal right to cancel within 14 days of booking, under the Consumer Contracts Regulations 2013.

Because sessions are often scheduled and delivered within this 14-day window, by proceeding with a booking you expressly request that work begin before the cancellation period ends. If you cancel after work has begun but within the 14-day period, you may be required to pay for services already provided or preparation already undertaken, in proportion to the work completed. Once a session has been fully carried out with your agreement, your right to cancel under these regulations ends.

This clause is in addition to, and does not replace, the cancellation and rescheduling terms below.

6. Cancellation and Rescheduling

  • Cancellations made at least 48 hours in advance may be eligible for rescheduling.
  • Cancellations made less than 5 days prior to the agreed session may result in the loss of the booking fee.

7. Client Responsibilities

  • The client is responsible for providing accurate and timely information to ensure the project progresses smoothly.
  • Any delays caused by the client (e.g., late provision of materials or approvals) may impact the delivery timeline.
  • Where a session involves anyone under 18, the client confirms they are the parent or legal guardian, or have obtained the express consent of the parent or legal guardian, for that person’s participation and image use as set out in these terms.

8. Copyright and Usage Rights

  • All images remain the copyright of Will Bradshaw Photography unless otherwise agreed in writing.
  • Clients are granted a usage license for the agreed purposes (e.g., personal use, promotional use). The license does not include resale or third-party usage unless specifically stated.
  • Unless you tell us otherwise in writing before or at the time of your session, we may use images and video from your project in our own portfolio, website, and marketing materials. If you would prefer we don’t, just let us know and we will respect that.

9. Image Delivery

  • Edited images will be delivered in JPEG via cloud link within agreed time after the session. Usually no more than 7 days.
  • Raw files are not provided unless agreed in advance, and additional fees may apply.

10. Liability

  • While every effort is made to deliver high-quality work, Will Bradshaw Photography is not responsible for events beyond our reasonable control, such as equipment failure, adverse weather, or other unforeseen circumstances, provided we notify you as soon as reasonably possible and take reasonable steps to minimise any impact.
  • Except as set out below, our liability for any claim arising from these terms is limited to the value of the services provided.
  • Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be limited or excluded by law.
  • If you are a consumer, nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.

11. Refund Policy

  • Refunds will not be issued once the project is completed and approved, save for any rights you have under Section 5 (Your Right to Cancel) or your statutory consumer rights.
  • If you are dissatisfied with the work, please notify us within 7 days to discuss possible resolutions.

12. Amendments

  • Any requested changes to the agreed project scope must be discussed and may incur additional charges.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy, which can be viewed here.

14. Governing Law

These terms are governed by the laws of England and Wales.

If you have any questions about these terms or your project, please don’t hesitate to contact us at info@willbradshawphotography.com